Terms & Conditions

1. Definitions and Interpretation

In these Terms and Conditions:

• "Agency" refers to Runway Fy, registered and operating in the State of United Arab Emirates, with offices at The Pearl-United Arab Emirates, Tower 1, Floor 15, Dubai.
• "Client" refers to any individual, company, or organisation that engages the Agency's services.
• "Talent" refers to any model, host, brand ambassador, influencer, or professional represented by or sourced through the Agency.
• "Services" refers to all talent management, booking, event coordination, and production services provided by the Agency.
• "Booking" refers to a confirmed engagement of Talent for a specified event, campaign, or project.
• "Booking Confirmation" refers to the written confirmation issued by the Agency detailing the agreed terms of a Booking.

2. Acceptance of Terms

By engaging Runway Fy's services, submitting a booking request, or using this website, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions. If you are acting on behalf of a company or organisation, you confirm that you have the authority to bind that entity to these terms.

3. Services

3.1 The Agency provides professional talent management services including but not limited to fashion modelling, commercial talent, event hosting, brand ambassador services, influencer management, and production support.

3.2 All services are subject to availability and the Agency reserves the right to decline any booking at its discretion.

3.3 The Agency acts as an intermediary between Clients and Talent. While we ensure the highest standards of professionalism, the Agency is not liable for the individual performance of Talent beyond reasonable expectations.

4. Bookings and Confirmations

4.1 All bookings must be submitted in writing via email, our website contact form, or official booking documents.

4.2 A Booking is only confirmed upon receipt of written Booking Confirmation from the Agency and payment of the required deposit.

4.3 The Client must provide complete and accurate event details including date, time, location, dress code, and specific requirements at the time of booking.

4.4 Any changes to a confirmed Booking must be communicated in writing at least 48 hours in advance. The Agency reserves the right to apply additional charges for material changes.

5. Pricing and Payment

5.1 All prices are quoted in United Arab Emiratesi Riyals (AED) unless otherwise specified. Prices are exclusive of VAT where applicable.

5.2 A non-refundable booking deposit of 30% of the total fee is required to secure the Booking. The remaining balance is due no later than 3 business days before the event date.

5.3 Payment may be made by bank transfer, credit card, or corporate purchase order (for approved corporate accounts only).

5.4 Late payments shall incur a charge of 2% per month on the outstanding balance. The Agency reserves the right to suspend services for overdue accounts.

5.5 Additional charges may apply for overtime (beyond the agreed hours), travel outside Dubai, last-minute changes, or additional services not included in the original Booking Confirmation.

6. Cancellation Policy

6.1 Cancellations must be submitted in writing to the Agency.

6.2 The following cancellation charges apply:

• More than 14 days before the event: Full refund less the booking deposit
• 7 to 14 days before the event: 50% of the total booking fee
• Less than 7 days before the event: 100% of the total booking fee

6.3 Rescheduling a Booking is permitted at no additional cost with at least 48 hours notice, subject to Talent availability.

6.4 In the event the Agency must cancel a Booking due to force majeure or Talent illness, we will offer a suitable replacement or full refund at the Client's discretion.

7. Client Responsibilities

7.1 The Client shall provide a safe and professional working environment for all Talent.

7.2 The Client is responsible for providing adequate facilities including changing areas, refreshments, and break times as appropriate.

7.3 The Client shall not request Talent to perform any activities not agreed in the Booking Confirmation without prior written consent from the Agency.

7.4 The Client shall treat all Talent with respect and dignity. The Agency reserves the right to immediately withdraw Talent from any assignment where their safety or dignity is compromised, with full fees remaining payable.

8. Image Rights and Usage

8.1 Unless otherwise specified in the Booking Confirmation, image usage rights are granted for the specific purpose outlined in the booking only.

8.2 Extended usage, redistribution, or use of images beyond the agreed scope requires additional licensing and fees. Contact the Agency for extended usage terms.

8.3 All Talent must be credited appropriately where applicable. Social media posts featuring our Talent should tag @runwayfy where possible.

9. Confidentiality

9.1 Both parties agree to keep confidential all proprietary information shared during the course of engagement.

9.2 The Client shall not disclose Talent fees, contract terms, or personal details of any Talent to third parties without written consent.

10. Limitation of Liability

10.1 The Agency's total liability for any claim arising from a Booking shall not exceed the total fees paid for that specific Booking.

10.2 The Agency shall not be liable for indirect, consequential, or incidental damages including loss of profit, revenue, or business opportunities.

10.3 The Agency is not liable for delays or failures caused by force majeure events including but not limited to natural disasters, government actions, pandemics, civil unrest, or extreme weather conditions.

11. Non-Solicitation

11.1 The Client agrees not to directly engage, solicit, or hire any Talent introduced by the Agency for a period of 12 months following the last Booking, without the Agency's written consent.

11.2 Breach of this clause shall result in a fee equivalent to 200% of the standard annual representation fee for the Talent in question.

12. Intellectual Property

12.1 All content on this website, including text, images, logos, and design elements, is the property of Runway Fy and is protected under United Arab Emirates's intellectual property laws.

12.2 Unauthorised reproduction, distribution, or modification of any website content is strictly prohibited.

13. Website Terms of Use

13.1 This website is provided for informational purposes. While we strive to maintain accurate and current information, we do not warrant the completeness or accuracy of the content.

13.2 Users must not use this website for any unlawful purpose or in any way that could damage, disable, or impair the website's operation.

14. Indemnification

The Client agrees to indemnify, defend, and hold harmless Runway Fy, its directors, employees, and Talent from any claims, damages, losses, or expenses arising from the Client's breach of these Terms, misuse of services, or negligent acts.

15. Dispute Resolution

15.1 Any dispute arising from or in connection with these Terms shall first be addressed through good-faith negotiations between the parties.

15.2 If a dispute cannot be resolved amicably within 30 days, it shall be referred to arbitration under the rules of the United Arab Emirates International Court and Dispute Resolution Centre (QICDRC).

15.3 The seat of arbitration shall be Dubai, United Arab Emirates, and proceedings shall be conducted in English.

16. Amendments

Runway Fy reserves the right to amend these Terms and Conditions at any time. Changes will be published on this page with an updated revision date. Continued use of our services after changes constitutes acceptance of the revised terms.

17. Governing Law

These Terms and Conditions shall be governed by and construed in accordance with the laws of the State of United Arab Emirates. The courts of United Arab Emirates shall have exclusive jurisdiction over any disputes arising from these terms.

18. Contact

For questions about these Terms and Conditions, please contact:

Runway Fy
Al Sunbolah St, Al Sufouh, Al Sufouh 2, Dubai, UAE
Email: [email protected]
Phone: +971 50 412 7313