Frequently Asked Questions
Everything you need to know about working with Runway Fy.
You can submit a booking request through our contact form or call us directly at ' . +971 50 412 7313 . '. Our team will discuss your requirements, suggest suitable talent from our roster, and provide a detailed proposal within 24 hours.
We serve all of United Arab Emirates including ' . Dubai . ', The Pearl, Lusail, West Bay, Al Wakrah, and Al Khor. We also coordinate talent for events across the GCC region including the UAE, Bahrain, Kuwait, Saudi Arabia, and Oman.
We recommend booking at least 2-4 weeks in advance for standard events, and 6-8 weeks for large-scale productions, fashion shows, or campaigns requiring multiple talent. Last-minute bookings may be accommodated subject to availability.
Yes, our production support package includes professional styling, hair, and makeup services. We work with United Arab Emirates's top beauty professionals to ensure every talent looks impeccable for your event or shoot.
Cancellations made 14+ days before the event receive a full refund minus the booking deposit. Cancellations within 7-14 days incur a 50% charge. Cancellations within 7 days are charged in full. Rescheduling is available at no extra cost with 48 hours notice.
Absolutely. We arrange in-person or virtual meet-and-greets for all our clients. We also provide comprehensive digital portfolios, comp cards, and video reels to help you make your selection.
Yes, our diverse roster includes male and female talent of all backgrounds, specialising in fashion, commercial, fitness, and lifestyle categories. We pride ourselves on representing talent that reflects United Arab Emirates's multicultural society.
We require a 30% booking deposit to secure talent, with the remaining balance due 3 business days before the event. We accept bank transfers, credit cards, and corporate purchase orders for established accounts.
Yes, we manage all logistics for international talent including visa processing, flights, accommodation, and ground transportation. Our dedicated logistics team ensures seamless arrivals and departures.
Certainly. We offer special packages for multi-day events, exhibitions, and long-term campaigns. Multi-day bookings include dedicated talent coordinators on-site to manage schedules and ensure consistent quality.
We serve luxury retail, automotive, jewellery, hospitality, real estate, fashion, beauty, technology, sports, and government sectors. Our talent is experienced in representing brands across all major industries in United Arab Emirates.
Aspiring talent can apply through our contact page by submitting recent photos, measurements, and experience details. We hold open casting calls quarterly and our scouting team actively seeks fresh faces across United Arab Emirates.
Still Have Questions?
Our team is ready to assist you with any enquiries. Reach out and we will respond within 24 hours.
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